Make a Reservation

Thank you for reserving with Empire World Limo.

For quality assurance, please review your reservation for proper dates, addresses and times. It is up to you to inform us of any corrections. This is not Empire World Limo's responsibility.

100% non-refundable payment is expected when the reservation is made. All payments are non-refundable and non-transferable in any case of cancellation. Cancellations must be submitted in writing, via email.

Important Note:
Any concerns or issues regarding the service must be reported during the service period. Reports made after the service has concluded will make the customer liable for any applicable overtime charges and legal expenses incurred in court proceedings. Additionally, if a customer initiates a chargeback after the service has been completed, legal action will be taken and the customer will be summoned to court.

Overtime Rates:
5 to 10 minute grace period is allowed. All overtime will be charged to the same credit card we use for booking. Overtime is charged by the hour, not prorated per minute, and will be charged at the same rate as per signed contract per hour rates plus taxes and fees at the time of booking. Credit card on file will be charged, prior to the event date, for overtime and damages deposit. Security deposit will be refunded upon completion of the trip after inspection of the vehicle.

Traffic Congestion:
It is agreed and understood that Empire World Limo shall not be held liable or responsible for delays due to traffic, roadblocks, alternate route delays, or as a result of misdirection of the driver by passengers. Delays for inclement weather shall also be the responsibility of the contracted party.

Vehicle Damage Policy:
The agreeing guarantor of this reservation accepts full financial liability for any physical damage or breakage of crystal, switches, burn marks, stains, etc. A $350 charge per occurrence will apply for smoking. In the event of illness, a minimum $350.00 cleanup fee will apply for steam cleaning and detailing of all bodily fluids.